Shipping Policy

1. Shipping Coverage

laverqelrye (hereinafter referred to as “we,” “us,” or “our”) currently ships to addresses within the United States only. Orders with shipping addresses outside the United States cannot be accepted for delivery at this time.

2. Shipping Fees and Taxes

Shipping fees are calculated based on the merchandise subtotal of each order, as follows:

Orders with a merchandise subtotal of $60.00 or more qualify for free standard shipping.
Orders with a merchandise subtotal below $60.00 are subject to a flat shipping fee of $6.99.

Applicable sales taxes are calculated based on the order details and the shipping destination. Any applicable taxes, shipping fees, and the total amount payable will be displayed at checkout before you complete your purchase.

Free shipping applies to the standard shipping service and does not include any additional services or charges that may be separately disclosed before an order is placed.

3. Order Cutoff Time

Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)

Orders submitted outside these business hours, on weekends, or on public holidays will generally be reviewed on the next business day. The cutoff time determines when an order may enter the processing queue and does not constitute a guaranteed shipment or delivery date.

4. Order Processing Time

Please allow 1–3 business days for order processing before shipment. During this period, we review the order information, verify payment, and prepare the items for dispatch.

Order processing time is separate from transit time. The estimated delivery period begins after the package has been shipped. The total time from purchase to delivery therefore includes both processing and transportation.

If an unexpected delay affects your order, we will provide relevant updates when reasonably available.

5. Estimated Transit Time

After dispatch, standard delivery typically takes an estimated 7–10 business days.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Once tracking information becomes available, you can use it to monitor the shipment's progress. If a delay occurs, please check the latest tracking information or contact us for assistance.

6. Shipping Carriers

We select an appropriate shipping service based on the delivery destination, package dimensions, weight, and handling requirements. Carriers may include UPS, FedEx, or another suitable shipping provider.

A specific carrier is not guaranteed for every order. The assigned carrier and available tracking information will be provided in the shipping confirmation or tracking details when available.

7. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation email containing relevant purchase information, such as your order number and order details.

Once your order has been dispatched and tracking information is available, you can check its progress through the “Order Tracking” page on our website. Follow the instructions on that page and provide the requested order information, which may include your order number and the email address or phone number associated with the purchase.

Tracking updates may take some time to appear after dispatch. If the tracking information remains unchanged for an extended period or you cannot locate your order, please contact us at customer@laverqelrye.com for assistance.

8. Delivery Issues and Order Changes
Damaged or Missing Packages

If your order arrives damaged, contains visibly damaged items, or appears to have been lost in transit, please contact us at customer@laverqelrye.com. Include your order number, a description of the issue, and any relevant photographs or tracking information.

We will review the details and explain the available next steps based on the circumstances. If a package appears to be missing, checking the latest tracking status and confirming the delivery location may help clarify the situation.

Nothing in this policy limits any rights or remedies available to you under applicable law.

Shipping Changes and Order Cancellations

If you need to correct a shipping address, update delivery information, or request an order cancellation, please contact us as soon as possible after placing your order.

We will review the request based on the order's current status. Address changes or cancellations may be possible before order processing or dispatch has progressed, but they cannot be guaranteed once an order has been prepared for shipment or transferred to the carrier.

We will inform you of the available options. If an order has already shipped, additional changes may not be possible, and any subsequent return or refund request will be handled under the applicable return policy and relevant consumer rights.

Shipping Address Accuracy

Please provide a complete and accurate shipping address at checkout, including the recipient's name, street address, apartment or unit number where applicable, city, state, and ZIP code.

Incomplete or incorrect address information may result in delivery delays, unsuccessful delivery attempts, or the package being returned to the sender.

If an address-related issue occurs, we will review the circumstances and communicate the available options. Any additional shipping charges, if applicable, will be explained before further arrangements are made whenever reasonably possible.

9. Package Inspection Upon Delivery

When your package arrives, please inspect the outer packaging for visible damage, signs of tampering, or other unusual conditions.

If you notice significant damage, take photographs of the packaging and affected items before disposing of the packaging, if possible. Contact us promptly with your order number, a description of the issue, and supporting photographs so that we can assess the situation.

Keeping the original packaging and delivery documentation may help with the review. Any inspection or notification request in this section is intended to facilitate assistance and does not waive or restrict any rights you may have under applicable law.

10. Contact Information

For questions about shipping fees, order processing, tracking updates, delivery delays, or other shipping concerns, please contact us using the details below.

Address: 3437 City Terrace Dr #D, Los Angeles, CA 90063, United States

Phone: +1 (323) 684-7291

Email: customer@laverqelrye.com

Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)

We will review inquiries during our stated business hours and respond as soon as reasonably possible.

11. Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, operational practices, or applicable requirements. The updated version will be published on this page with its revised effective date, where appropriate.

The policy in effect at the time of your purchase will generally apply to that order, subject to any mandatory requirements under applicable law.